Call Center Supervisor (2 Positions) Sabeel Al

Call Center Supervisor (2 Positions)

Sabeel Al-Rashed Group is looking to hire:

Call Center Supervisor – 2 Vacancies

Locations: Al-Jadriya & Al-Bunouk

Responsibilities:

Supervise and follow up on the call center team’s daily performance.

Ensure accurate and fast order handling.

Monitor call quality and customer service standards.

Train and guide new staff.

Handle and resolve customer complaints.

Prepare required management reports.

Follow up on achieving performance targets and KPIs.

Qualifications:

2+ years of experience in call center supervision or customer service.

Strong communication and leadership skills.

Proficiency in order management and CRM systems.

Problem-solving ability and quick decision-making.

High level of commitment and professionalism.

Working Hours: 9 hours per day

To Apply:

Send your CV to: Recruitment@superchicken-iq.com