Job Title: E-Commerce Sales & CRM SupervisorLocation: On-site / Erbil, AnkawaCompany

Job Title: E-Commerce Sales & CRM Supervisor

Location: On-site / Erbil, Ankawa

Company Type: B2C E-commerce 

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Job Purpose:

To manage and optimize e-commerce sales performance by leading the online sales team, managing the CRM system, increasing Customer Lifetime Value (LTV), and improving conversion rates while achieving clear monthly sales targets.

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Key Responsibilities

• Manage and develop the CRM system, ensuring accurate and up-to-date customer data.

• Design and execute strategies to increase LTV and repeat purchases.

• Lead and manage the e-commerce sales team, setting clear targets and monitoring performance.

• Improve conversion rate.

• Achieve monthly sales targets.

• Participate, when required, in appearing on social media content (videos, live sessions) to support sales and build brand credibility.

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Requirements

• Minimum 3 years of experience in e-commerce or online sales.

• Hands-on experience with CRM systems.

• Strong understanding of LTV, and Conversion Rate metrics.

• Proven leadership and team management skills.

• Data-driven mindset with strong analytical skills.

• Existing influencer connections or strong market knowledge is a plus.

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What We Offer

• Salary 1,000,000 IQD + performance-based incentives.

• Opportunity for career growth in a fast-growing company.

• Dynamic and flexible work environment.

• Annual Leaves.

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📩 To apply:

Please send your CV to hr@rocklis.com , and mention the job title "E-Commerce Sales & CRM Supervisor" in the subject line.