Digital Future Company is Hiring! Job Title: Senior Officer Business Support Location:

Digital Future Company is Hiring!

Job Title: Senior Officer Business Support 

Location: Baghdad, Iraq

Working days: 5

Key Responsibilities:

• Receive, create, and resolve tickets within the time specified in the SLA.

• Troubleshooting and resolving technical issues, providing clear solutions and explanations to customers.

• Keeping requesters informed about tickets status, estimated resolution times (SLA), and progress updates.

• Maintaining accurate records of customer interactions, solutions, and feedback.

• Ensuring customer issues are fully resolved and gathering feedback to improve services.

• Continuous development to reduce the time required to resolve issues and tickets.

Main Requirements:

• Bachelor’s degree in Business Administration

• Good Knowledge in Microsoft Office 

• Excellent time management and organizational skills

Please submit your resume to jobs@mubasher.com.iq